Citi, Cognizant & Capco Recruitment 2026 | KYC Analyst, Customer Service & ATP Prod Support Freshers Hiring
Citi Recruitment 2026 | KYC Operations Analyst 2 | Freshers Hiring
Looking for the latest Banking Jobs for Freshers 2026? Citi is hiring KYC Operations Analyst 2 for its Pune office. This is an excellent opportunity for fresh graduates and candidates with up to 2 years of experience to build a career in Banking Operations, Know Your Customer (KYC), Anti-Money Laundering (AML), Compliance, and Risk Management while working with one of the world’s leading financial institutions.
Citi Recruitment 2026 – Overview
| Company | Citi |
|---|---|
| Job Role | KYC Operations Analyst 2 |
| Job ID | 26974427 |
| Qualification | Bachelor’s Degree in Any Discipline |
| Eligible Batch | 2024, 2025 & 2026 |
| Experience | Freshers |
| Work Model | Hybrid |
| Job Category | Banking Operations – Business KYC |
| Salary | Best in Industry |
About Citi
Citi is one of the world’s largest financial institutions, serving millions of customers across more than 160 countries and jurisdictions. With approximately 219,000 employees worldwide, Citi delivers innovative banking, investment, wealth management, and financial services solutions. The company is committed to innovation, diversity, compliance, and creating meaningful career opportunities for professionals across banking and technology domains.
Job Description
As a KYC Operations Analyst 2, you will support Citi’s Know Your Customer (KYC) operations by reviewing customer profiles, ensuring compliance with Anti-Money Laundering (AML) regulations, maintaining accurate client records, and assisting with regulatory reporting activities. You will collaborate with Compliance and Control teams to ensure customer documentation meets Citi’s internal policies and regulatory requirements while helping protect the organization from financial crime risks.
Key Responsibilities
- Review customer profiles and account information for KYC compliance.
- Verify client documentation in accordance with Citi policies and regulatory standards.
- Update KYC records and customer profiles accurately.
- Follow up with clients to obtain pending documentation before due dates.
- Monitor and track KYC records to ensure timely completion and renewal.
- Assist in action plans for expiring KYC records and documentation.
- Support AML monitoring and regulatory compliance activities.
- Identify potential risks and escalate issues following established procedures.
- Maintain accurate documentation and reporting for audit purposes.
- Collaborate with compliance, operations, and business teams to resolve customer documentation issues.
- Ensure adherence to Citi’s ethical standards, policies, and regulatory guidelines.
- Contribute to continuous process improvements within KYC operations.
Required Skills
- Bachelor’s Degree in any discipline.
- 0–2 years of experience in Banking Operations or related fields.
- Basic understanding of KYC and AML concepts.
- Knowledge of compliance and regulatory requirements is an advantage.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and documentation accuracy.
- Good verbal and written communication skills.
- Ability to manage multiple tasks and deadlines efficiently.
- Strong organizational and time management skills.
- Ability to work effectively in a collaborative team environment.
Preferred Skills
- Knowledge of client onboarding and account opening processes.
- Understanding of banking regulations and financial compliance.
- Experience with KYC documentation review.
- Risk assessment and issue escalation skills.
- Proficiency in Microsoft Office applications.
- Customer relationship management experience is an added advantage.
Why Join Citi?
- Build your career with one of the world’s leading global banks.
- Gain practical experience in Banking Operations, KYC, AML, and Compliance.
- Receive structured training, mentorship, and career development support.
- Work in a collaborative and inclusive global environment.
- Develop expertise in regulatory compliance and financial risk management.
- Enjoy hybrid work flexibility and exposure to international banking operations.
- Access continuous learning opportunities and internal career mobility.
- Competitive salary, comprehensive benefits, and long-term career growth.
Also Apply for:
Cognizant Recruitment 2026 | PE – Customer Service PR | Freshers Hiring
Looking for the latest Customer Service Jobs for Freshers 2026? Cognizant is hiring PE – Customer Service PR for its Indore office. This is an excellent opportunity for fresh graduates and early-career professionals to build a career in Customer Support, Voice & Non-Voice Operations, Digital Customer Experience, and Service Management while working with one of the world’s leading technology and AI services companies.
Cognizant Recruitment 2026 – Overview
| Company | Cognizant |
|---|---|
| Job Role | PE – Customer Service PR |
| Job ID | 00069299703 |
| Qualification | Diploma or Bachelor’s Degree in Any Discipline |
| Eligible Batch | 2024, 2025 & 2026 |
| Experience | Freshers & Experienced |
| Work Model | Hybrid |
| Department | Customer Service Operations |
| Salary | Best in Industry |
About Cognizant
Cognizant is a global leader in technology services and AI-driven digital transformation. Operating across multiple industries, the company helps organizations modernize technology, optimize business processes, and deliver exceptional customer experiences. With a strong focus on innovation, artificial intelligence, cloud technologies, and engineering excellence, Cognizant offers outstanding career opportunities for fresh graduates and experienced professionals worldwide.
Job Description
As a PE – Customer Service PR, you will deliver exceptional customer support through phone, email, and chat channels. You will resolve customer queries, coordinate with internal teams, document customer interactions, manage service requests, and ensure high customer satisfaction while maintaining compliance with organizational quality standards. This hybrid role provides excellent exposure to global customer service operations and digital support environments.
Key Responsibilities
- Handle customer inquiries through phone, email, and chat channels professionally.
- Resolve customer issues by following standard operating procedures.
- Document customer interactions accurately in the service management system.
- Escalate complex cases to appropriate support teams for timely resolution.
- Coordinate with operations and store teams to improve customer experience.
- Provide customers with updates on orders, deliveries, returns, and refunds.
- Work in rotational shifts, including weekends and holidays when required.
- Follow customer service policies, security standards, and compliance guidelines.
- Use knowledge bases and internal resources to provide accurate solutions.
- Participate in coaching sessions and performance improvement activities.
- Meet service quality, response time, and customer satisfaction targets.
- Recommend process improvements to enhance operational efficiency.
Required Skills
- Diploma or Bachelor’s Degree in any discipline.
- Freshers or candidates with customer service experience can apply.
- Excellent verbal and written English communication skills.
- Strong customer handling and interpersonal skills.
- Ability to manage high-volume customer interactions effectively.
- Basic knowledge of Microsoft Office and computer applications.
- Familiarity with CRM or ticketing systems is an advantage.
- Analytical thinking and effective problem-solving abilities.
- Ability to adapt quickly to new tools, processes, and technologies.
- Willingness to work in rotational shifts in a hybrid work environment.
Preferred Qualifications
- Knowledge of customer relationship management (CRM) tools.
- Understanding of store operations, billing, and order management.
- Exposure to customer support or BPO environments.
- Strong documentation and reporting skills.
- Professional customer service certification is an added advantage.
- Ability to collaborate effectively with cross-functional teams.
Why Join Cognizant?
- Start your career with a globally recognized technology and AI company.
- Gain valuable experience in customer support and digital service operations.
- Work in a collaborative hybrid environment with global teams.
- Receive structured onboarding, mentoring, and continuous learning opportunities.
- Develop expertise in customer relationship management and service excellence.
- Build communication, analytical, and problem-solving skills.
- Enjoy excellent career growth, internal mobility, and professional development.
- Competitive salary package with comprehensive employee benefits.
Also Apply for:
Razorpay Junior Analyst Risk Management Recruitment 2026 | Freshers
Capco Recruitment 2026 | ATP – Prod Support | Freshers Hiring
Looking for the latest Python, AWS & SQL Jobs for Freshers 2026? Capco, a Wipro company, is hiring ATP – Prod Support professionals for its Bengaluru office. This is an excellent opportunity for fresh graduates to begin their careers in Application Production Support, Cloud Computing, Banking Technology, and Financial Services while working with one of the world’s leading consulting firms.
Capco Recruitment 2026 – Overview
| Company | Capco (A Wipro Company) |
|---|---|
| Job Role | ATP – Prod Support |
| Qualification | Bachelor’s Degree in Computer Science, Software Systems, Information Technology, or Related Discipline |
| Eligible Batch | 2023, 2024 & 2025 |
| Experience | Freshers |
| Employment Type | Full-Time |
| Work Schedule | Rotational Shifts |
| Required Skills | AWS, Python, SQL |
| Salary | Best in Industry |
About Capco
Capco, a Wipro company, is a global technology and management consulting firm specializing in Banking, Financial Services, Capital Markets, Insurance, and Energy. With operations across 32 cities worldwide, Capco partners with leading financial institutions to deliver digital transformation, cloud solutions, application modernization, and innovative technology consulting services. The company is known for its inclusive work culture, rapid career growth, and exposure to global banking projects.
Job Description
As an ATP – Prod Support professional, you will support banking and trading application platforms by monitoring production systems, resolving application issues, collaborating with stakeholders, and ensuring uninterrupted business operations. This role provides an excellent opportunity to build expertise in AWS, Python, SQL, cloud technologies, and production support within the financial services industry.
Key Responsibilities
- Support banking and trading application platforms.
- Monitor production environments and resolve application issues.
- Analyze incidents and perform root cause analysis.
- Work with AWS, Python, and SQL technologies.
- Collaborate with development, infrastructure, and business teams.
- Maintain application stability and performance.
- Participate in production deployments and operational activities.
- Prepare incident reports and technical documentation.
- Ensure timely resolution of production support tickets.
- Work effectively in rotational shift schedules.
Required Skills
- Bachelor’s Degree in Computer Science, Information Technology, Software Systems, or related discipline.
- 2023–2025 graduates with a strong academic record.
- Knowledge of AWS Cloud services.
- Programming skills in Python.
- Good understanding of SQL and relational databases.
- Strong analytical and troubleshooting abilities.
- Excellent verbal and written communication skills.
- Ability to work collaboratively with stakeholders.
- Problem-solving mindset and eagerness to learn.
- Willingness to work in rotational shifts.
Why Join Capco?
- Work with Capco, a globally recognized Wipro company.
- Build your career in Banking Technology and Financial Services.
- Gain practical experience in AWS, Python, SQL, and Production Support.
- Collaborate on projects with international banks and financial institutions.
- Receive mentorship, structured learning, and career development opportunities.
- Enjoy an inclusive, diverse, and innovation-driven work environment.
- Access excellent internal growth opportunities without rigid hierarchies.
- Competitive salary package with comprehensive employee benefits.
Also Apply for:
Conclusion
Citi, Cognizant, and Capco are offering excellent opportunities for fresh graduates in 2026 across Banking Operations, Customer Service, Production Support, Cloud Computing, and Financial Technology. Whether you’re interested in KYC & AML Compliance, Customer Experience, or AWS, Python, and SQL-based production support, these roles provide hands-on industry experience, structured training, and long-term career growth with globally recognized organizations. Eligible candidates should apply as early as possible through the official career portals.
Frequently Asked Questions (FAQs)
1. Who can apply for these jobs?
Candidates with a Bachelor’s degree in Commerce, Computer Science, Information Technology, Engineering, or any relevant discipline can apply according to the eligibility criteria of each role.
2. Are freshers eligible?
Yes. These companies are hiring freshers and candidates with up to two years of experience, depending on the position.
3. Which skills are preferred?
Skills such as KYC, AML, Customer Service, AWS, Python, SQL, Banking Operations, Communication, Problem-Solving, Risk Management, and Production Support are highly preferred.
4. Where are these jobs located?
Citi is hiring in Pune, Cognizant in Indore (Hybrid), and Capco in Bengaluru.
5. How can I apply?
Click the Apply Now button provided under each job section to visit the official company careers page and submit your application online.
