Firstsource CSA Healthcare Jobs 2026 | Email & Back Office
Firstsource CSA Healthcare Jobs 2026 | Email & Back Office
Firstsource Solutions is hiring for a CSA Healthcare – Email/Back Office position in Chennai. The role involves reviewing healthcare claims, analysing documents and processing claims according to client specifications.
Candidates will need good communication and comprehension skills along with a typing speed of 24 WPM and 90% accuracy. The position requires a three-year graduation or diploma in any discipline without arrears.
Quick Job Details
| Company | Firstsource Solutions Limited |
| Job Role | CSA Healthcare – Email/Back Office |
| Qualification | Arts & Science Graduation / 3-year Diploma in any discipline without arrears |
| Experience | Freshers |
| Eligible Batch | Any |
Role Overview
A claims examiner analyses documents and contracts to determine whether submitted healthcare claims should be paid or denied according to client specifications. Missing information may need to be routed to the appropriate department, provider or member.
Key Responsibilities
- Analyse healthcare claims and supporting documents.
- Review claims against client specifications.
- Process claims within required turnaround times and quality SLAs.
- Identify missing information and route claims appropriately.
- Maintain production and quality standards.
- Follow shift and schedule requirements.
- Apply process knowledge accurately.
Eligibility & Required Skills
- Arts & Science graduation in any discipline without arrears.
- Three-year diploma in any discipline without arrears is also listed.
- BE/B.Tech and Master’s candidates are not eligible according to the listing.
- Good communication skills.
- Good listening and comprehension skills.
- Typing speed of 24 WPM with 90% accuracy.
Salary & Career Information
Salary: Not specified by the employer. The role provides exposure to healthcare claims processing, document analysis, quality standards and back-office operations.
Recommended Skills & Learning Resources
Candidates can strengthen their data-handling abilities through the SQL course and notes.
Interview Preparation
Prepare for questions on document review, claims processing, comprehension, accuracy, turnaround time, quality standards and handling missing information.
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How to Apply for Firstsource CSA Healthcare – Email/Back Office
Eligible candidates can review the requirements and apply through the official Firstsource careers portal. Firstsource states that it does not ask candidates for money during recruitment.
Who is eligible for this Firstsource role?
Arts and Science graduates or candidates with a three-year diploma in any discipline without arrears are eligible. BE/B.Tech and Master’s candidates are not eligible according to the listing.
What typing speed is required?
The listing specifies 24 WPM with 90% accuracy.
What is the salary?
Salary: Not specified by the employer.
Review the eligibility conditions carefully and prepare for healthcare claims, document-analysis and accuracy-focused questions before applying.
