Wipro Associate Analyst Jobs 2026
Wipro Associate Analyst Jobs 2026
Wipro is hiring an Associate Analyst in Pune for a role involving client support, query resolution, documentation and mortgage-related operations. The position focuses on service quality, process compliance and timely resolution.
The role includes customer communication through calls and emails as well as mortgage servicing activities such as reviewing property valuations, handling documentation and supporting service-level requirements.
Quick Job Details
| Company | Wipro Limited |
| Job Role | Associate Analyst |
| Qualification | Bachelor’s Degree |
| Experience | Freshers |
| Eligible Batch | Recent |
| Location | Pune, Maharashtra |
Role Overview
The position supports client processes by managing transactions, resolving queries, maintaining records and meeting defined quality and service-level requirements. Mortgage servicing is listed as a mandatory skill.
Key Responsibilities
- Handle client queries through telephone and email.
- Record and track queries, resolutions and relevant customer information.
- Resolve issues according to defined SLAs and standard procedures.
- Maintain customer and process documentation.
- Review and screen property valuations according to required standards.
- Support mortgage servicing and prioritize high-volume work.
- Manage inbound emails, post and customer documentation.
- Escalate serious or unresolved issues to the appropriate team.
Eligibility & Required Skills
- Mortgage Originations is listed as a mandatory skill.
- Strong customer communication and troubleshooting abilities.
- Ability to document and track cases accurately.
- Understanding of process SLAs and quality standards.
- Ability to identify inconsistencies in data and documentation.
- Willingness to complete product and process training.
Salary & Career Information
Salary: Not specified by the employer. The role offers exposure to customer operations, mortgage servicing, documentation, process SLAs and client support activities.
Recommended Skills & Learning Resources
For broader operations and data skills, candidates can explore the SQL course and notes.
Interview Preparation
Prepare for questions on customer service, mortgage operations, documentation accuracy, SLA management, query resolution, escalation and communication.
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How to Apply for Wipro Associate Analyst
Review the job requirements and submit your application through the official Wipro careers portal.
What is the mandatory skill for this Wipro role?
Mortgage Originations is listed as the mandatory skill.
What is the location?
The job is listed in Pune, Maharashtra.
What is the salary?
Salary: Not specified by the employer.
Candidates interested in mortgage and operations careers can review the requirements carefully and prepare for process, documentation and customer-service questions.