TTEC Chat Customer Service Representative Jobs 2026 | Apply Online
TTEC Chat Customer Service Representative Jobs 2026 | Apply Online
TTEC is hiring Chat Customer Service Representatives for its onsite location in India. Freshers are welcome to apply, while candidates with 1 year or more customer service experience can also apply.
The role focuses on resolving customer issues through written communication across chat, text, email, social media and direct messaging platforms. Candidates should have strong grammar, spelling, computer skills and flexibility to work in a 24/7 environment.
Quick Job Details
| Job Detail | Information |
|---|---|
| Company | TTEC |
| Job Role | Chat Customer Service Representative |
| Qualification | Freshers/Bachelor’s Degree/High School Diploma |
| Experience | Freshers welcome |
| Eligible Batch | Any |
| Location | India |
| Work Mode | Onsite |
| Job Type | Not specified |
| Salary | Competitive compensation and performance bonus opportunities; exact amount not specified |
Role Overview
The representative will answer incoming customer communications and resolve customer issues using written communication. The role reports to a Team Lead and supports customer experience and team objectives.
Key Responsibilities
- Answer incoming communications from customers.
- Resolve customer issues through written communication.
- Support customers through chat, text, email, social media and direct messaging.
- Provide timely and compassionate customer assistance.
Eligibility & Required Skills
- High School Diploma.
- 1 year or more customer service experience; freshers are welcome to apply.
- Strong written communication, grammar and spelling skills.
- Computer-savvy and comfortable using digital communication platforms.
- Flexibility to work in a 24/7 environment.
Salary & Career Information
Salary: Exact compensation is not specified by the employer. The listing mentions competitive compensation, performance bonus opportunities and benefits. TTEC also states that employees receive training, coaching and access to free courses for career development.
Recommended Skills & Learning Resources
Focus on written English, grammar, typing accuracy, customer communication and computer skills. Practice responding to customer queries clearly and professionally through text.
Interview Preparation
Prepare to demonstrate written communication, customer-service judgment, grammar, spelling and problem-solving ability. Be ready to discuss flexibility for 24/7 shifts.
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How to Apply for TTEC Chat Customer Service Representative
- Review the official job details and eligibility.
- Apply through the official TTEC careers page using the button below.
- For the listed in-person interview option, visit Monday to Friday from 10:30 AM to 4:00 PM.
- Candidates interested in relocating can use the virtual interview option mentioned by TTEC.
Who can apply for the TTEC Chat Customer Service Representative role?
Candidates with a High School Diploma can apply. The listing accepts freshers and candidates with 1 year or more customer service experience.
What is the salary for this TTEC role?
The exact salary is not specified. The employer mentions competitive compensation and performance bonus opportunities.
Is the TTEC role onsite?
Yes. The supplied details specify an onsite position in Ahmedabad, Gujarat.
Review the customer-service requirements, improve written communication and typing skills, and explore other relevant jobs while preparing for the application.
