ChargePoint Hiring 2026 | Associate Technical Support Engineer | BCA/B.Sc Freshers
ChargePoint Hiring 2026 | Associate Technical Support Engineer | BCA/B.Sc Freshers
ChargePoint is hiring for the position of Associate Technical Support Engineer. This opportunity is specifically open to candidates with a BCA or B.Sc degree, including 2025 and 2026 graduates. Freshers and candidates with up to 1 year of relevant experience can apply.
The role focuses on technical and network troubleshooting, software and hardware support, customer assistance, log analysis and resolving complex technical issues. Candidates with strong English communication, analytical thinking and networking fundamentals can consider this opportunity.
📌 ChargePoint Associate Technical Support Engineer – Job Details
| Company | ChargePoint |
|---|---|
| Job Role | Associate Technical Support Engineer |
| Job Type | Full Time |
| Qualification | BCA / B.Sc |
| Eligible Batch | 2025 / 2026 Graduates |
| Experience | Freshers or up to 1 year |
| Category | Technical Support / IT Support |
| Communication | Excellent English Communication Required |
🏢 About ChargePoint
ChargePoint is an electric vehicle charging technology company that provides EV charging hardware, software and mobile solutions. The company operates across the electric mobility ecosystem and supports businesses, fleets, drivers and other stakeholders transitioning toward electric transportation.
💼 About the Role
As an Associate Technical Support Engineer, you will provide technical and network problem resolution to end users. The role involves diagnosing hardware and software issues, checking network configurations, reviewing software configurations and analyzing station and network logs.
You may also work with field technicians, product teams and engineering teams to investigate customer issues and develop appropriate technical solutions. Clear and professional communication is an important part of this position.
📋 Key Responsibilities
- Diagnose technical and network issues reported by end users.
- Provide appropriate solutions for hardware and software-related problems.
- Adjust network configurations and verify software configurations when required.
- Work with field technicians to troubleshoot physical installation issues.
- Collect, analyze and parse station and network logs.
- Collaborate with Product and Engineering teams on major customer issues.
- Communicate technical solutions clearly to customers.
- Investigate current and historical issues associated with customer accounts.
- Create test plans, test cases and technical documentation.
- Prepare knowledge articles and support documentation.
- Identify opportunities for product improvement, quality control and enhanced supportability.
- Work effectively with cross-functional teams to resolve technical problems.
💻 Skills Required
- Strong technical troubleshooting skills.
- Excellent analytical and problem-solving abilities.
- Strong English communication skills.
- Basic networking fundamentals including TCP/IP and M2M communications.
- Understanding of computer systems and mobile devices.
- Knowledge of cloud-based management platforms and application support.
- Ability to provide step-by-step technical assistance through written and verbal communication.
- Experience or familiarity with CRM tools such as Salesforce is useful.
- Knowledge of Jira or other bug-management tools is useful.
- Ability to create technical documentation and knowledge articles.
🎓 Eligibility Criteria
- Qualification: BCA or B.Sc.
- Eligible Graduates: 2025 and 2026 graduates.
- Experience: Freshers or candidates with a minimum of 1 year of relevant experience.
- Strong English communication is mandatory.
- Candidates should have an interest in technical support and troubleshooting.
⭐ Additional Certifications
Certifications or knowledge in Microsoft, Linux, networking or similar technologies can be an added advantage for this role.
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🚀 Why Consider This Opportunity?
This role can be a useful entry point for BCA and B.Sc graduates interested in technical support, networking, cloud platforms, hardware/software troubleshooting and EV technology. Freshers can gain exposure to real-world customer issues, technical documentation, CRM systems, network troubleshooting and collaboration with engineering teams.
📌 How to Apply for ChargePoint Associate Technical Support Engineer?
Interested and eligible candidates can apply online through the official ChargePoint careers page. Candidates should keep an updated resume highlighting their educational qualification, technical skills, networking knowledge, troubleshooting abilities and relevant projects or certifications.
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❓ Frequently Asked Questions
Q1. What is the role at ChargePoint?
ChargePoint is hiring for the position of Associate Technical Support Engineer.
Q2. Where is the job located?
The position is based in Bangalore, Karnataka, India.
Q3. Which degrees are eligible?
The job specifically mentions BCA and B.Sc graduates.
Q4. Are freshers eligible?
Yes. Freshers can apply. The job description also mentions candidates with a minimum of 1 year of relevant technical support experience.
Q5. Which batches are eligible?
The requirements mention 2025 and 2026 graduates.
Q6. What technical skills are useful?
Networking fundamentals, TCP/IP, M2M communications, cloud-based application support, hardware/software troubleshooting, CRM tools and bug-management tools are among the relevant skills.
Q7. Is English communication important?
Yes. Excellent English communication is specifically listed as a must-have requirement.
Disclaimer: Job details are based on the employer’s published job description and may change at any time. Candidates should verify the latest eligibility, location and hiring requirements on the official ChargePoint careers page before applying.