Zinier Platform Support Engineer L1 Hiring 2026 | Freshers Apply

Zinier Platform Support Engineer (L1) Hiring 2026 | Freshers Apply

Zinier is hiring candidates for the Platform Support Engineer (L1) role. This opportunity is ideal for fresh graduates interested in technical support, debugging, APIs, cloud technologies, and customer support.

The selected candidates will provide technical support, troubleshoot platform issues, analyze logs, investigate API failures, and work closely with engineering and product teams.

Quick Job Snapshot

Company Name	Zinier
Role	Platform Support Engineer (L1)
Qualification	Bachelor’s Degree
Eligible Batch	2024, 2025 & 2026
Experience	Freshers / 0–2 Years
Salary	As per Company Standards
Job Type	Full Time

About the Role

The Platform Support Engineer (L1) will be responsible for providing front-line technical support, troubleshooting customer issues, analyzing logs, resolving platform problems, and ensuring excellent customer experience.

Candidates will work with cross-functional teams while gaining exposure to cloud technologies, backend services, APIs, and platform engineering.

Key Responsibilities

• Respond to customer queries via email, chat, and phone.
• Troubleshoot platform issues.
• Analyze logs and JSON payloads.
• Debug API and workflow failures.
• Create deployment requests.
• Document technical findings.
• Maintain knowledge base articles.
• Collaborate with engineering teams.
• Participate in training and on-call support.

Qualification Requirements

• Bachelor’s Degree.
• 0–2 years of experience.
• Knowledge of JavaScript, HTML, CSS, and JSON.
• Basic understanding of SQL and REST APIs.
• Good communication and analytical skills.

Preferred Skills

Knowledge of Linux, Python, Java, Grafana, Jira, cloud services, ITIL, and workflow management systems will be an added advantage.

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Skills to Highlight in Your Resume

• JavaScript.
• JSON.
• HTML & CSS.
• SQL.
• REST APIs.
• Jira.
• Log Analysis.
• Technical Support.
• Problem Solving.
• Customer Communication.

Why Consider This Opportunity?

The Zinier Platform Support Engineer (L1) role offers an excellent opportunity to build a career in technical support, cloud platforms, APIs, and software engineering while working with global customers.

Fresh graduates with strong troubleshooting skills and an interest in support engineering are encouraged to apply.

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🎯 Interview Questions and Preparation

• Technical Interview Questions and Answers
• Fresher Interview Questions and Preparation

🚀 Related Jobs & Opportunities

Candidates looking for similar Technical Support, Platform Support, IT Support, and Software Engineering opportunities can explore the latest jobs and internships below:

• Latest Graduate & Fresher Jobs
• Latest Internships & Trainee Opportunities

How to Apply for Zinier Platform Support Engineer (L1) Hiring 2026

Interested candidates can apply through the official Zinier Careers portal. Before applying, prepare an updated resume highlighting JavaScript, HTML, CSS, JSON, SQL, REST APIs, troubleshooting, and communication skills.

1. Click the Apply Now button below.
2. Open the official Zinier Careers page.
3. Review the complete job description and eligibility criteria.
4. Create an account or sign in.
5. Fill in your personal and educational details.
6. Upload your updated resume.
7. Review the application carefully.
8. Submit your application.

🚀 Apply Now – Zinier

Frequently Asked Questions (FAQs)

1. Who can apply for the Zinier Platform Support Engineer (L1) role?

Candidates with a Bachelor’s Degree and 0–2 years of experience can apply.

2. What technical skills are required?

Candidates should have knowledge of JavaScript, JSON, HTML, CSS, SQL, REST APIs, and Jira. Knowledge of Linux, Python, or Java is an added advantage.

3. Does this role require shift work?

Yes. Candidates should be willing to work in a 24/7 support environment, including on-call rotations and occasional weekend support.

Conclusion

The Zinier Platform Support Engineer (L1) role is an excellent opportunity for graduates looking to start a career in technical support, platform engineering, cloud technologies, and customer-facing engineering.

If you have strong troubleshooting skills and a passion for technology, apply through the official Zinier Careers portal.